Contact / Returns

Break Vintage sells second hand clothes meaning that under the consumer rights act of 2015 we do not have to take returns on products if the customer changes their mind once the purchase has been made. However if a product is received faulty or damaged in any way a customer has the right to claim a full or partial refund.

At Break. we do not offer returns or refunds based on the customer changing the mind or an item not fitting them how they intended however we can offer an exchange for any other product on our page or a voucher to be used in future purchases.

When making exchanges the return of a product to the company is at the disclosure of the customer and at their own expense. To minimise risk these returns should be sent tracked and a tracking number sent to customer services as soon as the item is sent.

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